total process ownership – TPO

Strategy and company culture to minimize customers oversight requirements

Every outsourced task is embedded in an underlying process and is supporting a final goal

 

Total Process Ownership means for Rottendorf:

  • assuming customers position
  • understanding the underlying process
  • and adopting customers final goal
  • creating integral solution beyond the initial task description

Therefore minimizing customers oversight requirements and interfaces
Option for the customer: TPO with Rottendorf vs outsourcing with others