CUSTOMER SERVICE

Worldwide

CUSTOMER SERVICE

Rottendorf's key communication concept makes your business more effective

The right perspective on processes
Our communication system embedded in our TPO company philosophy is the key to build strong, long-term business relations with our customers. Rottendorf focuses on not only the external but also the internal aspects of communication, which allows us to have the right perspective on the processes which each of our customers require. The more interaction we ensure, the better and stronger we build our relationships. We have a single goal - to meet and exceed our customers' expectations and reduce their total costs of outsourcing.

Gema Moreno Cobo,
Business Officer, Senior Director Service Unit - Customer Service

“Trust and loyalty to our customers play the most important roles for Rottendorf and with this in mind, Rottendorf creates innovative and individual ideas for all upcoming customer requests to perform as effectively as possible for each customer.”

“With our anticipated customer orientation we have become the 'partner of choice' for our relevant key customer group of solid dosages in the pharmaceutical industry.”


We Enhance Our Effective Long-Term Relationships

Our communication concept depends on the development and maintenance of vital relations with our customers. Therefore, face-to-face interactions are tremendously important along with our standardized procedure to create integral solutions for all customer requests. Our short response time is the most important factor to develop and enhance our effective long-term relationships. With our customer orientation we have become the ”partner of choice“ for our key customer group of solid dosages in the pharmaceutical industry.

We appreciate your interest in our company and service concept and would enjoy discussing how Rottendorf can bring unique competitive advantages to your company.

Contact us to discover the benefits of our best-practice enterprise communications that will help you become more successful in the market.

Contact us to discover the benefits of our best-practice enterprise communications that will help you become more successful in the market.

Gema Moreno Cobo

Business Officer, Senior Director Service Unit - Customer Service

Phone: +49 (0) 2524 268 0
Mail: info@rottendorf.com

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